SureStay Plus Hotel by Best Western Keyser
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손님 리뷰
The staff was VERY friendly and helpful. The other guests were also very friendly and helpful when we ran into them at breakfast. There was a complimentary hot breakfast in the morning including bacon, eggs, sausage gravy and biscuits, make your own waffle, cereal, yogurt and a few other options im forgetting. We had a room at the very end of the hall on the first floor and it was very quiet! The hotel is pretty secluded so the only people you see outside are other guests. There’s a gazebo with grills and parking for RVs or trucks with trailers.
Katherine
2025년 8월
Gold star to the staff, who are the kindest and most helpful I've ever encountered at a hotel! The room was perfect, being not excessively large for one person. Bed was comfy, sheets were good, and pillows were varied in type to accommodate any preference. Most of all, the hotel was clean and well-maintained. No complaint at all. Finally, when I missed breakfast, the manager brought me back to the kitchen to pick out what I wanted from the fridge.
Laura
2024년 8월
Location for our race we attended. The staff allowed us to check in early which we truly appreciate. They made cookies for us and we enjoyed them. Also I left my suitcase in the parking lot and they tracked me down along with our Friends to tell us I left it. They held onto it until we finished our race. Much appreciated and we will always stay here when we travel thru. Highly recommend
Margaret
2025년 6월
The staff (Jen, Salem, Misty, Mike, Patty) were all very helpful and welcoming. They were understanding about the mistake I made in booking a room with only one bed and went out of their way to make us comfortable despite being completely booked and quite busy! It was also exceptionally clean.
Tim
2025년 6월
Everything was clean. The hotel staff were pleasant and helpful. The breakfast was adequate. Fresh coffee always ready was a big plus.
Chris
2023년 10월
We were traveling for work and looking for a motel in Romney. We searched the area and you were reasonably close. Excellent choice. We had to leave early each day and there was a hot breakfast available. Probably be back again on vacation next time. Awesome experience! Kudos to the staff!
John
2024년 5월
Nicole greeted us as if we were family. She was absolutely wonderful and such a delight. The breakfast attendant was 1st class. I apologize that I don't remember her name, but she was awesome. They're both an asset to Best Western and deserve a raise.
Lisa
2024년 4월
The staff were very helpful. I would recommend it. The breakfast was well stocked, clean. I will stay there again.
Susan
2024년 8월
Breakfast was very good and selection was great. Room Cleanliness was fantastic.
James
2024년 3월
The staff was friendly. Breakfast was very good. Everything was very clean. The sheets were soft and comfortable.
Susan
2025년 8월
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