SureStay Plus Hotel by Best Western Keyser

Gold star to the staff, who are the kindest and most helpful I've ever encountered at a hotel! The room was perfect, being not excessively large for one person. Bed was comfy, sheets were good, and pillows were varied in type to accommodate any preference. Most of all, the hotel was clean and well-maintained. No complaint at all. Finally, when I missed breakfast, the manager brought me back to the kitchen to pick out what I wanted from the fridge.

The staff (Jen, Salem, Misty, Mike, Patty) were all very helpful and welcoming. They were understanding about the mistake I made in booking a room with only one bed and went out of their way to make us comfortable despite being completely booked and quite busy! It was also exceptionally clean.

We were traveling for work and looking for a motel in Romney. We searched the area and you were reasonably close. Excellent choice. We had to leave early each day and there was a hot breakfast available. Probably be back again on vacation next time. Awesome experience! Kudos to the staff!

The staff were very helpful. I would recommend it. The breakfast was well stocked, clean. I will stay there again.

The staff was very nice and helpful. Every part of the hotel was very clean! The breakfast was good everyday and Jada was super nice. Our entire stay was wonderful!